FAQ
How much does your service cost?
Our Service has a base price of $50 per person with a $500 minimum spend. All fees are included EXCEPT gratuity. Suggested gratuity is 20% of total bill. Cash or Credit Card (with a 4% admin fee) are the accepted payment methods. If paying with credit card must be done 72 hours prior to the event! You can not pay at the end of the party with credit card- must be done 72 hours prior.
What time will the chef arrive?
The chef will arrive approximately 10 minutes prior to reservation time. Our set up process is seamless and only takes a few minutes.
Does chef set up tables and chairs?
No we do not! We provide the chef, grill, food, sake and the best part ENTERTAINMENT! Customers will provide utensils and table set ups. For more information on set ups please check out our Instagram @numberonehibachi to see how other customers set up!
Do you cook inside homes?
It depends! Our experience is open to terraces, balconies, and under awnings. All though you can set your party up inside, the chef will still cook outside ! We are licensed and insured, however, we do cook in garage in certain circumstances.
Do you cook with nuts or sesame products?
No, our food does not contain any nuts or sesame products. Please notify the booking agent of any other food allergy a customer may have.
Do you cook with nuts or sesame products?
No, our food does not contain any nuts or sesame products. Please notify the booking agent of any other food allergy a customer may have.
Can you accommodate Gluten Free?
Yes we have serviced many gluten free customers. We ask that you bring your favorite gluten free soy sauce and teriyaki sauce for the chef to cook your portion separate!
What if someone does not eat meat?
We can provide tofu to meet Vegetarian and Vegan needs. The price per person does not change. We will supplement their dishes with additional food such as extra veggies, salad, and noodles.
Can the customer provide their own proteins?
Due to insurance and pricing requirements, we do not cook any outside protein or food at this time.
What is your cancellation policy?
48 hours notice for all cancellations and rescheduled parties or guest will be charged a fee of $200.00. If it rains, customer is required to provide some type of covering for the chef to cook under so they can stay dry. We can cook under tents, and patios. Customer is responsible for canceling due to inclement weather within 48 hours of your party.
If any special request that we can help with, please don't hesitate to contact us.
